YourRentIntel, LLC (“YourRentIntel,” “we,” “us,” or “our”) provides rental market intelligence reports and related services through our website and applications (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit yourrentintel.com, create an account, purchase reports, or otherwise interact with our Services.
By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.
1) Information We Collect
a) Information you provide directly
- Account & Profile: name, email address, password, organization, role, and optional phone number.
- Property Inputs: property address, unit details (beds, baths, sqft, property type), and other parameters you enter to generate a report.
- Transactions: plan selections, purchases, discount codes, billing details. We do not collect or store full credit/debit card numbers; payment processing is handled by Stripe.
- Support & Communications: messages you send us (email, contact forms), feedback, survey responses.
b) Information collected automatically
- Usage & Device Data: IP address, browser type, device identifiers, operating system, pages viewed, referring URLs, and timestamps.
- Cookies & Similar Technologies: session cookies, preference cookies, analytics tags, and pixels used for authentication, feature functionality, and performance measurement.
c) Information from third-party sources
To generate rental intelligence, we integrate with:
- RentCast, HUD, U.S. Census Bureau, Google Maps Platform
- Payment Processor (Stripe)
- Email & Cloud Providers (AWS, email delivery)
- AI/ML Providers (e.g., OpenAI)
2) How We Use Information
- Provide and improve the Services: generate reports, maintain accounts, process payments, deliver invoices.
- Analyze and enrich results with formulas and AI narratives.
- Personalize user preferences.
- Prevent abuse, detect fraud, and secure accounts.
- Communicate transactional and marketing emails.
- Legal & compliance obligations.
3) Legal Bases for Processing (EEA/UK)
Contract, legitimate interests, consent, and legal obligation.
4) How We Share Information
We do not sell personal information. We only share with service providers, data partners, your organization (if business account), and regulators if required.
5) Data Retention
- Accounts & Transactions: retained as long as necessary (generally 7 years).
- Reports & Inputs: retained for history and auditability.
- Logs & Security Data: retained 90–365 days.
6) Your Choices & Rights
Access/update profile, request deletion, opt-out of marketing, manage cookies, and exercise regional rights by contacting yourrentintel@gmail.com.
7) Security
We apply encryption, access controls, and safeguards, though no method is 100% secure.
8) Children’s Privacy
Services not for children under 16. If collected, data will be deleted.
9) International Data Transfers
Data may be processed in the U.S. and abroad with safeguards.
10) Cookies & Tracking
Strictly necessary, functional, analytics, and marketing cookies are used. Preferences can be managed.
11) Regional Disclosures
California (CCPA/CPRA): no sale of personal info. EEA/UK: right to complain to local authority.
12) Third-Party Links
Interactions with Google Maps or third-party features follow their policies.
13) AI/ML Disclosures
AI used for narrative generation. We do not use your reports to train external models.
14) API Access & White-Label
We may process API keys, branding, and usage metadata for higher-tier accounts.
15) Changes to This Policy
Updates will be posted with effective date; continued use indicates acceptance.
16) Contact Us
YourRentIntel, LLC Attn: Privacy Team Email: yourrentintel@gmail.com Address: 6400 Baltimore National Pike #146, Baltimore MD 21228